Shipping policy

All orders are processed within 2 to 3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped. 

 SHIPPING RATES AND ESTIMATES

Shipping is calculated at checkout

 

LOCAL PICKUP

You can skip the shipping fees with free local pickup in Amarillo, TX. After placing your order and selecting local pickup at checkout, your order will be prepared and ready for pick up within 1 to 2 business days (excluding weekends and holidays) We will send you an email when your order is ready along with instructions. 

 

HOW DO I CHECK THE STATUS OF MY ORDER?

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available. 

If you haven’t received your order within 7-10 business days of receiving your shipping confirmation email, please contact us at thevelvetorchidllc@gmail.com with your name and order number, and we will look into it for you.

 

SHIPPING TO P.O. BOXES

We are unable to shop to PO boxes at this time.